How does CALLBACK work?

When you become a customer, we assign to you a unique and exclusive US phone number, your access number. To place a call through our network, you dial your access number and hang up at the first ring. Because the call was not completed, no charges are assessed by your local telecommunications provider.
Seconds later, our computer calls you back. Pick up the receiver and you will hear a voice prompt that lets you know you are connected to UWT’s network. You enter the destination number you wish to call, and we connect you.

Billing

Every month, we send you a detailed invoice of your callbac service that tells you for every call you made the telephone number from which you placed the call, the country and number you dialed, the time and duration of the call, and the charge for the call back.

Variable Callback Locations

Because many of our subscribers are on the move, we give them the changeability to change the number at which our computers call them back. No need to contact your agent. You can easily change the number using our Interactive Voice Response system.

Customized Greeting

If the telephone at which you wish to be called back is in a hotel, or connects through a manual switchboard, you can record a message asking the switchboard operator to connect the callback to your room or office.

Cellular Mobility

You can use our callback service with a cellular telephone. Since most cellular operators (GSM operators) do not charge air time for calls received, you may not only save on long distance charges but also eliminate air time charges since our callbacks are perceived by your operator as incoming calls. Please verify with your cellular operator if they charge for incoming calls. (Cellular operators in the USA do charge air time on incoming calls.)

Speed Dialing, Repeat Dialing and Instant Recall

For a faster connection to your most frequently called numbers, our system lets you pre- record as many as 99 numbers. Alternatively, we can record them for you at no charge at any time. If you want to make calls back to back, don't hang up. At the end of each call, just press the # key three times (###), wait for the voice prompt or new dial tone and compose your next destination number. To terminate a call session, just hang up or press the * key three times (***) and then hang up (hanging up without pressing the * key three times may sometimes cause the system to wait a few seconds before disconnecting the line).
To recall the last number dialed, just get a new voice prompt or dial tone, then press * #.